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How can we help you?
A selection of our most frequently asked questions.
What is a Filerobot token?
When you create a free Filerobot account, a company is created and a first token is associated to the company. This token is linked to:
Can I use Filerobot on multiple web and mobile apps?
You can totally use Filerobot on multiple apps. You can create multiple folders in your Filerobot storage container and have for example 1 folder per web or mobile application.
Can I have multiple tokens linked to my Account?
[ENTERPRISE ONLY] Filerobot is fully multi-tenant, allowing you to create multiple Filerobot tokens, for example one per customer project.
How should I use Filerobot?
Filerobot can be used as a media asset and file storage, processing and delivery service. However you don't necessary need to upload your assets into Filerobot.
How does Filerobot accelerate my website?
Filerobot optimizes your media assets and files and delivers them over 200 CDN nodes over the World.
Is Filerobot available in my country?
Filerobot is available globally and can deliver media assets and file anywhere around the World.
Does it work in China?
We work with local providers to allow media assets and files to be delivered over CDN in China. Assets will however not be stored in China.
Can't find an answer to your question?
Open a Support ticket